Bottle Returns at Alberta Fresh Springs

Alberta Fresh Springs policy is that we will only refund the $10.00 bottle deposit under the following conditions:

• You must be an existing customer in our records
• The bottles must have our labels only
• The bottles must be in very good condition as when given to you
• Your bottles must have been delivered, exchanged or refilled by Alberta Fresh Springs within a calendar year
• Refunds will be made to credit or debit cards only
• Your bottles cannot have had any fluid or substance other then our water put into them
• Customers who wish to return the bottles for the refund of $10.00 per bottle must return them to our in-store location (Applies to both in-store and delivery customers)
• We do not refund any unused water

Delivery customers may request bottle pick-up for no additional charge and will not receive a refund on bottles. 

Product Returns at Alberta Fresh Springs *Note this does not apply to water*

Alberta Fresh Springs policy is that we will only refund a product under the following conditions: 

• Product must be unopened.
• You must have a copy of the original receipt.
• Product must be in the condition you received it.
• All warranty matters will follow manufactures warranty policies.
• All product returns must be done within 30 days in order to receive a refund. After 30 days, Alberta Fresh Springs will no longer be able to issue a refund.

Thank you for understanding that there are no exceptions to this policy.