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Bottle Returns at Alberta Fresh Springs

Alberta Fresh Springs policy is that we will only refund the $10.00 bottle deposit under the following conditions:

  • You must be an existing customer in our records
  • The bottles must have our labels only
  • The bottles must be in very good condition as when given to you
  • Your bottles must have been delivered, exchanged or refilled by Alberta Fresh Springs within a calendar year
  • Refunds will be made to credit or debit cards only
  • Your bottles cannot have had any fluid or substance other then our water put into them
  • Customers who wish to return the bottles for the refund of $10.00 per bottle must return them to our in-store location (Applies to both in-store and delivery customers)
  • We do not refund any unused water

Delivery customers may request bottle pick-up for no additional charge and will not receive a refund on bottles. 



Product Returns at Alberta Fresh Springs *Note this does not apply to water*

Alberta Fresh Springs policy is that we will only refund a product under the following conditions: 

  • Product must be unopened.
  • You must have a copy of the original receipt.
  • Product must be in the condition you received it.
  • All warranty matters will follow manufactures warranty policies.
  • All product returns must be done within 30 days in order to receive a refund. After 30 days, Alberta Fresh Springs will no longer be able to issue a refund.

Thank you for understanding that there are no exceptions to this policy.


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